HahuCare Privacy Policy
Effective Date: December 24, 2025
Last Updated: December 24, 2025
1. Introduction
Hahucare Trading One-Member Private Limited Company (“HahuCare”, “we”, “our”, or “us”) operates the HahuCare Patient Application, HahuCare Professional Application, and related web services (collectively, the “Platform”).
HahuCare is a healthcare appointment booking and coordination platform.
HahuCare is not a medical device, does not provide medical advice, diagnosis, or treatment, and does not replace licensed healthcare professionals.
By using HahuCare, you agree to this Privacy Policy.
2. Information We Collect
2.1 Personal Information
- Full name
- Phone number
- Email address
- Date of birth
- Gender
- Profile photo (optional)
2.2 Health-Related Information (User-Provided)
Collected only to enable appointment coordination:
- Appointment history
- Symptoms or notes entered by the user
- Prescriptions or documents uploaded by the user
⚠️ HahuCare does not interpret or analyze medical data.
2.3 Professional Information (Providers)
- Professional name
- Specialty
- Clinic/hospital details
- License or verification documents (if required by law)
2.4 Payment Information
Payment references and transaction status
HahuCare does NOT store card numbers or bank details
All payments are processed either by independent third-party payment gateways or cash after service.
2.5 Location Information
Approximate location (city/region) Used only to:
- Show nearby clinics
- Improve service availability
2.6 Device & Usage Information
- Device type and OS
- App performance logs
- Crash reports
- Firebase analytics (non-advertising)
3. How We Use Information
We use collected data to:
- Enable appointment booking
- Facilitate patient-provider communication
- Send reminders and notifications
- Provide customer support
- Improve platform reliability
🚫 We do not:
- Sell personal data
- Use data for advertising
- Track users across other apps
- Use data for profiling or marketing without consent
4. Data Sharing
We share data only with:
- Selected healthcare providers (for booked appointments)
- Payment processors (transaction processing only)
- Cloud infrastructure providers (secure hosting)
- Legal authorities when required by law
We never sell personal or health data.
5. Data Security
We apply:
- Encryption in transit and at rest
- Access controls
- Role-based permissions
- Secure cloud infrastructure
6. Data Retention
Account data: retained while account is active
Medical uploads: retained per legal requirements or user request
Users may request deletion unless retention is legally required
7. User Rights
Users may:
- Access their data
- Correct inaccuracies
- Request deletion
- Withdraw consent
- Control notifications and permissions
8. Children & Age Limits
- Intended for users 18+
- Ages 13–17 require parental consent
- No intentional collection from children under 13
9. International Transfers
Data may be processed outside the user’s country with appropriate safeguards.
10. Changes
We may update this policy. Continued use indicates acceptance.