1. General
HahuCare facilitates bookings only.
Refunds depend on provider-defined policies.
2. Cancellations
Users must cancel within provider-specified timeframes
Late cancellations may be non-refundable
3. Refund Eligibility
Refunds may apply if:
- Provider cancels
- Technical platform failure occurs
Refunds may not apply for:
- No-shows
- Late cancellations
4. Payment Method
Refunds are processed through the original external payment gateway.
HahuCare does not control processing time.